Legal
Terms of Service
These terms apply to your use of the ClientSupply website and to any ClientSupply JobDesk account you create on it. They do not create a paid JobDesk subscription and do not replace a separately agreed service agreement.
Operator
ClientSupply is operated by Leveriano Habiyambere, ABN 99 286 419 439.
Creating a JobDesk account
You may register a business directly on this website. Registration creates a workspace (an "organisation") for that business and an initial owner account for the person who registered it. You must give a business name, your name, an email address you control and a password, and you must accept these terms. You may only register a business you are authorised to represent.
Registration is self-service and automatic. It is not a review, approval or endorsement of your business, and it does not create a paid subscription or guarantee suitability, availability or any particular outcome.
Email verification
After registering you must confirm your email address using a single-use link we send to it. You cannot sign in until the address is confirmed. The link expires, and you can request a replacement. Confirming the address is how we establish that the account belongs to someone who controls that mailbox.
Trial and evaluation access
New organisations begin in a time-limited trial or evaluation state so you can assess whether JobDesk suits your workflow. When that period ends, access to the application may stop until a paid arrangement is separately agreed in writing.
ClientSupply does not charge you during this phase. There is no live billing, no subscription and no automatic conversion to a paid plan. Any fees, billing arrangements and customer obligations must be separately agreed in writing before paid service begins.
Team members and invitations
An organisation owner may invite other people to that organisation by email. An invitation names the invited email address and the role being offered, can be withdrawn before it is used, expires if unused, and can only be accepted once by the person signing in with the invited address.
Invited members receive a restricted role. They are not owners, cannot invite or remove other members, and cannot change organisation settings. Owners are responsible for who they invite and for withdrawing access when someone should no longer have it.
Requests for access
You may still contact ClientSupply instead of registering. An enquiry is an enquiry only. It does not guarantee access, availability, suitability, a response within a particular period, or entry into a service relationship.
Your account and credentials
You are responsible for keeping your password confidential and for activity carried out through your account. Do not share your password or your sign-in links with anyone, including ClientSupply staff. If you believe someone else has used your account, reset your password and sign out other sessions from the security page, and tell us.
You can see where your account is signed in, sign out an individual session, or sign out every other session, from within the application.
Information you put into JobDesk
JobDesk is for operational service-business records such as jobs, enquiries, customer contact details, scheduling and job outcomes. You are responsible for having a lawful basis to enter information about other people, and for its accuracy.
Do not upload sensitive information. This includes health or medical records, government identifiers, biometric data, information about a person’s racial or ethnic origin, political opinions, religious beliefs, sexual orientation or criminal record, and credit card or bank account numbers. JobDesk is not designed or approved to hold that material.
ClientSupply does not store raw payment card numbers, security codes or bank account details anywhere in JobDesk.
Suspension and termination
We may suspend or close an organisation or an individual account where these terms are breached, where the account is used unlawfully, where an evaluation period ends without a separate agreement, or where continued operation would put the service or other customers at risk. Where practical we will tell the organisation owner. You may stop using JobDesk at any time and ask us to close your organisation.
Product information
We aim to keep website information accurate and current. Product capabilities may depend on configuration, approved integrations and the operating requirements of the business. The website does not promise jobs, revenue, customer responses, payment collection, reviews or other business outcomes.
Appropriate use
You must not misuse the website or JobDesk, attempt unauthorised access, interfere with their operation, submit malicious content, or impersonate another person or business. Do not send passwords, payment details, customer records or sensitive information in an enquiry email.
Intellectual property
Unless otherwise stated, ClientSupply owns or is authorised to use the website content, design and product materials. You may view the website for legitimate business evaluation but must not reproduce or commercially exploit its materials without permission or another lawful basis.
Availability and external services
The website and JobDesk may be unavailable or changed from time to time. Hosting, database and email providers support their operation. ClientSupply does not promise uninterrupted or error-free availability, and evaluation access in particular is provided without any availability commitment.
Liability and Australian Consumer Law
Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law or other applicable law. To the extent permitted by law, ClientSupply is not responsible for indirect or consequential loss arising solely from reliance on general marketing information or temporary website unavailability.
Privacy
Information collected when you register, verify your email, sign in, invite team members or use JobDesk is handled as described in the Privacy Policy, including how long it is kept and how to ask for it to be deleted.
Contact
Questions about these terms can be sent to leveriano@clientsupply.com.au.