Trust and legal

Terms of Service

Last updated 2 October 2026 · Prepared by ClientSupply. Not independently reviewed by a lawyer.

These terms apply to the ClientSupply marketing website and ClientSupply JobDesk application. ClientSupply is operated by Leveriano Habiyambere, ABN 99 286 419 439. They do not create a paid subscription or replace a separately agreed service agreement.

Access is arranged directly

The public marketing website provides information, email enquiries and demo requests. It does not create product accounts, provide public paid self-service signup or checkout, or collect payments. Access to ClientSupply JobDesk is arranged directly with ClientSupply.

An enquiry is not approval, an account, a guarantee of availability or a service contract. Application account setup, registration instructions, invitations and business provisioning are separate from the marketing site. A created or verified account does not by itself guarantee an active workspace or a commercial entitlement.

Accounts and email verification

Use accurate details and an email address you control. You must be authorised to represent the business and accept the applicable terms when required. Follow the verification instructions supplied for your account; verification and password-reset links expire and are single-use.

Evaluation and pilot access

Trial or evaluation access may be time-limited, restricted or paused. An extension or pilot renewal requires separate approval and is not automatic. When access expires, application use may be limited until further access is agreed.

No automatic conversion to a paid plan occurs. Current access does not initiate live subscription billing. Before paid service begins, scope, price, billing, cancellation and applicable refund arrangements must be separately disclosed and agreed. We do not promise evaluation availability or a specific business outcome.

Team members and permissions

Owners manage invitations and business access. Invitations identify an address and role, expire if unused and can be withdrawn. Acceptance is governed by the application’s identity and invitation checks.

Owner, manager and staff roles have different permissions. Financial records, sending, settings and access administration are restricted according to role. Owners are responsible for inviting suitable people and withdrawing access when no longer appropriate; a team role is not internal ClientSupply administrative authority.

Account security

Keep your password, session and invitation links confidential. Do not share an account or send credentials to support. Review and revoke sessions in Account & security. If you suspect misuse, reset your password, end other sessions and contact us.

Your business records

You remain responsible for lawful collection, accuracy and use of customer information, contacts, service locations, requests, schedules, job notes, quotes, invoices, payments and receipts. Do not upload sensitive personal information or payment credentials the service is not designed to hold.

You retain responsibility for your business records. ClientSupply processes them to provide authorised functionality and associated support/security, as described in the Privacy Policy. Contact us about export assistance or closure rather than assuming unlimited retention or immediate deletion.

Quotes, invoices and recorded payments

JobDesk supports documents and operational financial records. It is not an accounting replacement, accountant or tax adviser. You must review scope, amounts, due dates, issuer/customer details, GST status and tax wording before using a document.

Payments are recorded as externally received funds. ClientSupply does not currently process card or bank payments, collect money for you, or supply a public payment checkout. Do not store raw card numbers, CVVs or bank-login credentials. Recording a payment is not proof from a payment processor.

Customer communications

Connected mailbox use depends on enabled configuration, provider consent, role permission and authorised access. Google/Gmail rollout remains controlled. You review the recipient, content and document and explicitly press Send; opening a draft does not send it.

No autonomous email, automated reminder cadence, bulk marketing or full inbox service is offered by this workflow. Provider acceptance is not a guarantee that the customer read the message. You are responsible for appropriate and lawful communication.

Appropriate use and suspension

Do not attempt unauthorised access, interfere with systems, impersonate others or submit malicious or unlawful content. We may suspend access for misuse, security risk, expired evaluation or other applicable access conditions. Where practical we notify the business owner.

You may stop using the service and request closure. See Cancellation and refunds. Access expiry, suspension and data deletion are separate matters.

Product boundaries and availability

Features depend on roles, enabled integrations and current access. We do not guarantee leads, jobs, revenue, payment recovery or reviews. Hosting, database and email providers affect availability. No uninterrupted availability, published SLA or fixed recovery-time guarantee is offered through this website.

Intellectual property

ClientSupply owns or is authorised to use its software, brand and website materials. You may use the service within your agreed access and view marketing materials for legitimate evaluation; commercial reproduction requires permission or another lawful basis.

Liability and Australian Consumer Law

Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law or other applicable law. To the extent permitted by law, ClientSupply is not responsible for indirect or consequential loss arising solely from reliance on general marketing information or temporary website unavailability.

Questions

Email leveriano@clientsupply.com.au. These terms have not received independent lawyer review; this update is not legal advice.